The Academy of Play and Child Psychotherapy

Therapeutic Play Skills & Play Therapy

- the UK's largest and most experienced dedicated training organisation

- the best support services for all levels of practitioners


Quality Management - Annual Monitoring Report for the Academic Year 2009/2010 - Introduction

Open Courses

The report’s purpose is to demonstrate the:

In-house Courses

  • Very high quality of the programme
  • Extent to which APAC measures the learning experience of participants
  • Degree to which the courses produce safe and effective practitioners
  • Experience that future participants are likely to have
  • Transparency of APAC’s training activities so that prospective participants can make an informed choice about their training options
  • Evidence that investment of time and money by an individual or by an employer is very worthwhile

Index to this Quality Monitoring Report:

Local Courses

Training Centres


Our Policies


About APAC

Contact Details

Introductory explanation of terminology and methods

Summary of findings
Profile of course participants
Reaction of participants - how satisfied were they with the training?
How good was the learning?
What changes did it make to the participants?
What results were achieved in the participants work with the children?

Introductory Explanation

This report is a summarized version of the formal 2009/10 annual review report submitted to: 

  • APAC’s collaborative academic partner Canterbury Christ Church University (CCCU)

  • Play Therapy United Kingdom (PTUK) – the organization providing a professional infrastructure for play therapy in the UK

  • Play Therapy International (PTI) – responsible for implementing the international standards of play therapy training and practice standards


How we measure the quality of our training:

APAC uses Play Therapy International (PTI)’s and PTUK's  standards recommendations for evaluating training.  This requires a four level approach based on the Kirkpatrick model.

Reaction how the trainee responds to the training content, methods and trainers – this is assessed through the use of ‘Happy?’ questionnaires normally at the end of the course.  APAC uses these for every theme, or block of training as well as at the end of the course.  They enable us to react quickly to any problems that might arise.  Although it is important that the facilitators build a good rapport with the trainees, this is only the start!

Learningwhat have the participants learnt? Courses that are accredited by an educational institution such as a university will have formal methods of assessing how much has been learnt.  This may be by exam and/or by written assignments.  APAC uses the latter, fulfilling CCCU’s standards and criteria for marking at post graduate level, which are also determined by the QAA – the UK body responsible for the quality of higher education.  The internal marking of what is known as summative assignments is moderated by an External Examiner appointed by the University and also by an IBECPT audit.  The vast majority of training organisations stop at this level.

Behaviour how has what has been learnt changed the individual’s behaviour?  APAC subscribes to the view that ‘what you can do’ is more important than ‘what you know’ in terms of play therapy practice, whilst acknowledging that the ‘doing’ has to have a sound basis of knowledge.  This is why we measure the application of knowledge through the changes in participants’ behaviour in their practice work, supporting activities and in their personal development.

Results the measurable outcomes that have been achieved as a result of the learning and changes in the trainees’ behaviour.  APAC’s purpose is to train safe and effective play therapy practitioners – so we measure the clinical outcomes of their work.  We have adopted the standard psychometric instrument used to measure the mental health of British children (the Goodman’s SDQ).

Most other play therapy training providers use only one level (reaction), a few, if accredited by a University, use two.   Only APAC uses all four levels.  This particularly important for a practice oriented course.

Basis of this report:

This report is based on the evaluations from and of 365 participants, (from 23 cohorts, 14 Post Graduate Certificate and 9 Post Graduate  Diploma courses), who have finished their taught modules within the 2009/2010 academic year.  The statistical results are therefore reliable because of this large number of trainees,  our programme being the largest play therapy training programme in the world.

It is a sub-set of a larger report, submitted to CCCU and the IBECPT, which contains further detail, some related to individual persons and whose rights to confidentiality we are protecting.

In the main report we generally use the scales  required by the University and IBECPT, ranging from 1 = ‘poor’ to 5 = ‘excellent’.  In this version we have converted these figures to more familiar percentages eg a score of 4.25 is equivalent to 85%.


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Summary | Profile of participants | Reaction | Learning | Changes to participants | Results

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Octiber 2010

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